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Coming Soon

You’ll soon have access to the Nest employer portal with a new look and feel. Our employer portal will have a refreshed look and layout, but functionality will stay the same. Some buttons may be in different places, but the steps you follow won’t change so just keep using the portal as normal. It's the first of several steps we're taking to improve how you interact with Nest, with new functionality coming in the next few months so keep an eye out for further communications


How to report an issue

Our team has tested it thoroughly, but if something doesn’t work as you expect, let us know straight away so we can fix it quickly. You can get in touch by webchat or support@nestpensions.org.uk or call us on 0300 020 0393, from 8am to 8pm, Monday to Sunday – and one of our team will be happy to help.

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How to enrol your workers

Enrolling your workers with Nest is simple and our guidance is here to support you every step of the way.

Not sure which workers to enrol? Don’t worry, we make it easy for you to understand how to assess your workers.

The information we need

To enrol your workers you need to tell us some information about each one. This includes a worker’s personal details, like date of birth and National Insurance number, and details about enrolment, like the date you put them into Nest.

You can find a full list of the information you need to gather in our help centre.

Ways to enrol your workers

Once you’ve got the information ready you can then choose how you’ll enrol your workers. You have several options – all of them are quick, straightforward and can be completed from your online Nest account.

Your options are:

  • manually entering the information for each worker – this is a good option if you’re a small business
  • use a file upload – this will save you time if you have lots of workers to enrol at once
  • direct exchange of data through payroll software – this is offered by many of the leading payroll providers

More information about all these options is available in our help centre.

Groups

When you enrol your workers, you must decide which group you’ll assign them to. Groups are a way to categorise your workers in your Nest account.

You might only need one group. You’ll have to set up more than one if:

  • the workers you enrol have different pay periods, for example, some are paid weekly and others monthly
  • you’re paying different contribution rates and using a different earnings basis for certain workers

We’ve put together everything you need to know about groups in our help centre.

Related content

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Choose your contribution rates

Find out the minimum you need to contribute and how you calculate a worker’s qualifying earnings.

Decide your contribution rates

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When workers opt out

Learn more about what happens if a worker opts out of Nest and the tasks you have to complete.

Handling opt outs