We know that businesses and employees can have lots of questions about their workplace pension. When they come to us for support, they get it. We’ve made it easy to search for what you need and to get in touch across multiple channels.
If you have a query, you can find lots of information simply by logging in to your online employer account. In your account, you can do things like:
Every worker gets their own online account, and from here they can:
Our employer and member help centre is where you and your workers can get answers to specific questions. It has simple articles, FAQs and helpful resources on the topics that we know businesses and employees ask about the most.
Whether it’s walking you through your tasks or informing a worker how to log in for the first time, it’s easy to find what you need.
We created our Nest Views website to bring employers the latest news and insights from across the industry. It’s also packed with how-to guidance and support that can help you run your account, like these 10 practical tips for employers.
You might need specific help to get set up and manage your tasks. We’ve got you covered.
We’ve made it as straightforward as possible to get started with Nest. Our section on signing up is here to guide you through the process.
You can choose to use delegates or third-party administrators (TPA) to set your account up for you, and to complete your tasks. Read more about the types of help available to you.
If you’re sending payroll data to us manually or by upload, you can find links to all the templates and files you need in our help centre.
We’re also here to talk you through how the right payroll software could make your duties quicker and easier.
If you or your workers want to speak to us to ask a question, that’s fine. We’re here and we’re ready to help. There are lots of options for getting in touch, including:
It’s easy to start using Nest. See how you sign up and the information you need to have ready.