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Coming Soon

You’ll soon have access to the Nest employer portal with a new look and feel. Our employer portal will have a refreshed look and layout, but functionality will stay the same. Some buttons may be in different places, but the steps you follow won’t change so just keep using the portal as normal. It's the first of several steps we're taking to improve how you interact with Nest, with new functionality coming in the next few months so keep an eye out for further communications


How to report an issue

Our team has tested it thoroughly, but if something doesn’t work as you expect, let us know straight away so we can fix it quickly. You can get in touch by webchat or support@nestpensions.org.uk or call us on 0300 020 0393, from 8am to 8pm, Monday to Sunday – and one of our team will be happy to help.

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Workplace pension
schemes explained

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Let’s start with the basics. Find out what workplace pension schemes are, how they work and the legislation that every UK employer must follow. Once you know this, it will help make your duties easier to understand.

What is a workplace pension scheme?

It’s a scheme that’s arranged by an employer to help workers save for their future. Contributions are deducted through payroll and paid into the pension scheme.

What is auto enrolment?

Every UK employer has to put eligible workers into a ‘qualifying’ workplace pension and contribute towards their retirement. It’s called auto enrolment and it’s a legal requirement.

Why did the government introduce it?

Before auto enrolment, workers usually had to ask to join an employer’s pension scheme. This meant that millions of workers weren’t in a scheme and weren’t saving enough for their future.

The government introduced legislation to address the problem and auto enrolment started in 2012. Instead of choosing to join a scheme, eligible workers are automatically enrolled by their employer and have to opt out if they don’t want to stay a member.

Who makes contributions?

You have to make a minimum pension contribution for every eligible worker. If you just pay the minimum, your workers will need to contribute too – they get tax relief from the government on their contribution if they’re eligible for it.

What types of workplace pension scheme are there?

Generally, there are two main types:

Defined contribution

Contributions are paid into a worker’s pot, which is invested by the pension provider. The amount a worker has at retirement depends on how much is contributed and how well the investments perform.

The most common way that employers meet the workplace pension requirements is by using a defined contribution scheme. Nest is one of these schemes.

We’re an authorised master trust, too. This means multiple employers can use us to provide workplace pensions for their workers, and that our Trustee runs the scheme in the interest of every member.

Defined benefit

These schemes promise workers an annual pension at retirement. The amount of pension depends on a worker’s earnings and how long they’ve been a member of the scheme.

Defined benefit schemes are less common today and usually only available in the public sector or in older workplace schemes. You may hear these schemes referred to as ‘final salary’ or ‘career average’.

Why was Nest launched?

The government set us up in 2011 to make sure that every UK employer can offer a high-quality, low-cost workplace pension to their workers. We’re free to use for all employers – no matter what size.

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Your legal duties

Learn the steps you need to take to meet your obligations as an employer, such as choosing a pension scheme and paying contributions.

Complying with the law

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Understand which workers qualify

Check which workers you must automatically enrol into your workplace pension.

Assessing your workers