Skip to Main Content
close Close

Cookies policy

The purpose of this notice is to explain how the National Employment Savings Trust Corporation (Nest) as Trustee of the Nest pension scheme (the Scheme) collects and uses your personal information using cookies, and how we comply with data protection law. In legal terms, Nest is a ‘data controller’ for this information.

We use cookies to improve your experience on our website. They help us to distinguish you from other users and to customise our web pages by remembering your preferences, like font size. We also use cookies to help us bring our campaigns on social media and other websites to your attention.

What's a cookie?

A cookie is a small file sent from a website which is then stored by your web browser. When you return to the website the information in the cookie can be used to recognise your last session.

Cookies can't install malicious software such as viruses on your device, whether that’s a computer or a mobile phone. They don't store any of your account information.

Where do cookies come from?

There are two sources of cookies:

  • First-party cookies are set by us on your device. They can be used to remember your preferences when you visit our website or to maintain your browser connection.
  • Third-party cookies are set by a third party that provides services to Nest, for example, cookies set by advertising networks to support Nest marketing campaigns. Please note, while Nest can control cookies set on our website, we have no control over cookies set by third parties on their own websites or other sites. You should check the third-party websites for more information about these.

How long do cookies stay on your device?

Cookies stay on your device for different periods of time:

  • Session cookies generally only last while you have your internet browser open. Once you close your browser they’re automatically deleted from your device.
  • Persistent cookies generally stay on your device after you close your internet browser, unless your browser is set up to automatically delete them. They can be used by websites to remember your preferences when you open up your browser again.

What cookies do we use?

We use three types of cookies on our website:

Essential cookies

The essential cookies we use are:

Analytics, performance and campaign cookies

The analytics and performance cookies we use are:

You can find out more about Google Analytics cookies on the Google privacy page.

Functionality and customisation cookies

The functionality and customisation cookies we use are:

Transfers outside the United Kingdom (UK)

When our analytics provider, Google Analytics, collects information, it stores this in the U.S. For this activity, Nest relies on Model Contract Clauses or any replacements applicable in the UK. More information can be found in Google Analytics privacy policy.

What can you do if you don’t want cookies on your computer?

You can block analytics, performance and campaign cookies, and functionality and customisation cookies for our website by using the slider buttons on the ‘Cookies on Nest Pensions’ page.

You can block cookies for other websites by following third-party opt-out instructions. One way of doing this is to change your internet browser settings by following the instructions provided by your browser provider. These are normally located within the 'Help', 'Tools' or 'Edit' menus. You can also use a third-party tool to manage cookies.

If you know the third-party cookie that’s being used, you can follow the provider’s instructions to opt out. For example, you can opt out from Google Analytics cookies by visiting Google's website. However, this may not delete the cookie from your browser altogether. It may just stop the cookie from being sent to your computer in the future.

Some web browsers let you delete cookies completely. If your browser allows it, you’ll be able to change your settings to delete cookies when the browser is closed.

Just remember that if you choose to refuse cookies, some website functionality may not work for you.

More information

You have the right to lodge a complaint with the Information Commissioner’s Office. For more information on cookies, or to exercise this right, go to the Information Commissioner's Office website.

If you want to contact us, you can 

Related article

Woman looking at her smartphone

Cookies on Nest

You can update your cookie preference at any time if you change your mind.

Managing cookies