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- What kind of retirement do you want?
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Mobile app
Manage your pension on the go with the new Nest Pensions app.
- Stay connected to your pension
- See how much you're saving
- Keep us up to date as your life changes
Getting the app
Our mobile app is free. You must be a Nest member to use it.
You’ll need a device running iOS or Android – check the App Store or Google Play for details.
Logging in
To start, log in to our app with the same Nest username and password you use to log in to your member account on our website.
If you haven’t logged in before, you’ll need to register through our website first.
Features and tools
Our mobile app has many of the features our members use most.
| Look what you can do | Mobile app | Online account |
|---|---|---|
| Login with PIN or biometrics |
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| View pension pot balance |
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| Update your contact details |
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| Manage beneficiaries |
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| Read messages and info from us |
|
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| View contribution history |
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| Filter contributions by date range |
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| Download annual statements |
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| View Nest member ID |
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| Change retirement date |
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| View investment fund |
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| Get help or contact us |
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| Make a top-up contribution | coming soon |
|
Mobile app
Look what you can do
-
View pension pot balance
-
Update your contact details
-
Manage beneficiaries
-
Read messages and info from us
-
View contribution history
-
Filter contributions by date range
-
Download annual statements
-
View Nest member ID
-
Change retirement date
-
View investment fund
-
Get help or contact us
- coming soon
Online account
Look what you can do
-
View pension pot balance
-
Update your contact details
-
Manage beneficiaries
-
Read messages and info from us
-
View contribution history
-
Filter contributions by date range
-
Download annual statements
-
View Nest member ID
-
Change retirement date
-
View investment fund
-
Get help or contact us
-
Make a top-up contribution
For your security, and to be sure we’re in line with pension laws, all transfers out and withdrawals need to be started through our website or contact centre.
Help and support
Log in securely through the browser on your mobile device or a computer.
Our app has been accessibility tested. We’re working towards AA level of the Web Content Accessibility Guidelines 2.2. Our app is also tested in line with respective native mobile application guidelines.
If you have a disability and would like to discuss special services to help you use Nest, please call our help centre at 0300 020 0090, Monday to Sunday, 8am to 8pm.
Our app has a time-out feature that stops you from accidentally leaving your pension account open on your mobile device. You’ll be automatically logged out of the app after a period of inactivity.
Authenticate your identity using your face or fingerprint.
After you've set up the app with your Nest username and password you can log in using a 6-digit PIN or authenticate your identity using your face or fingerprint.
If you use your face or fingerprint to log in, you won't need to receive a one-time code to verify your identity.
Your face or fingerprint data never leave your device and your personal data isn't shared.
Delete our app on your existing device to de-register it. Then just download our app on your new device and log in.
You’ll need a device running iOS or Android – check the App Store or Google Play for details on the versions we’re supporting.
You can download and register our app on more than one device.
Your username and password are the same whether you use a computer or mobile device to log in to your Nest account.
If you’ve forgotten your username or password, go to our website log-in to get a reminder or one-time passcode sent to your registered email.
If you can’t reset your log-in details, call our contact centre on 0300 020 0090, Monday to Sunday, 8am to 8pm.
If you've forgotten your 6-digit PIN for the app, log in with your username and password to set a new PIN.
App use and your data
Our Website terms cover use of the Nest member app.
Our Privacy policy sets out how we process data and monitor communications.
Security
Our mobile app uses software to keep the pension details on your device safe and private.
Pension scams
Learn the signs of a pension scam and 5 ways you can protect yourself.
Give us your view
We’d love to hear what you think about the features and tools in our
app – and what you’d like us to add. Do not include personal details like your pot balance or password.
If you have a question about your pot, contributions or other personal information, log in to the app or our website and send us a secure message.