Closing a business

Raise an insolvency notification

The employer notifies us of insolvency and sends us supporting evidence.

Alternatively, you can raise the notification by sending the evidence yourself – see step 2.

Send supporting evidence for validation

Email us the evidence we require to raise a notification and we’ll complete our validation checks.

Access the employer’s Nest account

Accept the delegate access invite that’s emailed to you, so you can gain access to the employer’s Nest account. You can then add other individuals to the account, like third party administrators for example, so they can access it too.

Once you’ve logged in, you’ll have the option to combine other businesses you’re processing to the same log in details. We recommend going ahead and doing this.

Tell us how much will be paid

Once you calculate the contributions due for each worker, tell us how much will be paid and how to allocate funds using one or more exception schedules.

Arranging payment

We can process exception schedules that relate to payments from the employer’s assets as soon as the funds are available.

If the Redundancy Payment Office (RPO) are making a payment, send us an RP15 form and an RP15a form. We’ll complete the relevant sections and return them to you so you can proceed with the claim. When we receive the RPO’s payment, we then match it to your corresponding exception schedule.

Closing the account

Once we receive and allocate all payments, we close the employer’s Nest account.