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How employers and advisers can contact us

Call us

0300 0200 393

Our phone lines are available from 8am to 8pm Monday to Sunday and 10am to 4pm on bank holidays. We’re closed on Christmas Day, Boxing Day, New Year’s Day, Easter Sunday and Easter Monday.

If you’re calling us from outside the UK, enter 0044 before our usual number then drop the 0 before 300.  Calls to 0300 numbers from the UK will cost no more than the national rate call to a 01 or 02 number and may count towards any inclusive minutes in your landline or mobile call plan. If you are unsure please check with your network operator for more details.

Web chat

Our live chat will provide quick answers to your questions. You can get expert help on how to use Nest from our trained operators.
This service is available from 8am to 8pm Monday to Sunday, except on public and bank holidays.

Webchat is currently unavailable.

Sorry, something's gone wrong. Please try again later. Our usual business hours are 8am to 8pm seven days a week. Have you tried our help centre? If you can't find what you're looking for there and your query is urgent you can get in touch by calling 0300 020 0393.

Webchat is currently unavailable.

Our offices are now closed for the Bank Holiday. You can reach us during our normal opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.

Webchat is currently unavailable.

We're open from 10.00 am until 4.00 pm today. Please try again between these hours or our usual business hours of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.

Webchat is currently unavailable.

Our offices are closed at the moment.You can reach us during our opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.

Send us a secure message

Log into your online account and send us a message from your mailbox. We’ll have all your information to hand that will help us answer your question.

Log in to your account

Write to us

Our address is:

Nest,
Nene Hall,
Lynch Wood Business Park,
Peterborough,
PE2 6FY

Last updated: 10/20