Skip to Main Content

Communication materials

To make it easier for you to tell your workers about auto enrolment, we’ve prepared a set of communication tools for you to use.

The guidance and letter templates we’ve prepared can help you meet your legal duty to inform your workforce about their new pension rights. Using our communications should also reduce the volume of queries you get from your workers, which is likely to save you time and administration.

Statutory communications

All employers have a legal duty to write to their workforce about their new pension rights. There are various rules about what to send which workers. To make it easier we’ve provided guidance and templates for you to use.

You don’t have to use our employer notices if you don’t want to. If you do though, it’s likely to save you time and help you get the right information to the right people, at the right time.

We’ve produced a guide that explains the statutory information you need to provide in straightforward terms. It also includes decision trees to help you understand which notices you need to send, what information to include and when to send it.

Three year re-enrolments

Every three years you’ll need to re-enrol any workers who are eligible for auto enrolment but aren’t in a qualifying scheme. This includes workers who’ve previously opted out or stopped making contributions more than 12 months before your re-enrolment date. You can set your own automatic re-enrolment to be any date up to three months before or after the third anniversary of your staging date / duty start date or your last re-enrolment date.

If you have eligible staff to automatically re-enrol you must write to them within six weeks of your chosen re-enrolment date. You only need to write to the staff affected by re-enrolment.

You can use our letter template Employer notice 1R to let workers know that they’re being re-enrolled. Find this in our Employer notices template (DOC).

Worker communications

Here are some materials you can use to tell your workers about Nest and auto enrolment. They’re straightforward and easy to understand.

Employee handbook insert (DOC) - Content that can be copied into your employee handbook to let them know you’ve chosen Nest as your pension provider.

Line manager communications

Here are some communications to help your line managers understand what’s happening so they can explain it to your workers. This includes important information about what they can say and what they should avoid. Line managers play a vital role in preparing your workforce for auto enrolment.

Welcome to Nest (PPT) - A presentation for employers to give their workers about how auto enrolment works, what it means for them and when it’ll happen.

Frequently asked questions (PDF) - We answer the questions we know your workers will be asking you about auto enrolment and Nest.

Talking to your employees about pensions (PDF) - A guide from The Pensions Regulator about what you can do to help your workers make decisions about their pension.


© Nest Corporation 2020. All rights reserved. The communications available on this webpage are only to be used by participating employers of Nest. It is the responsibility of the user to ensure that the correct communication is issued in the circumstances. The user should ensure that it is in receipt of the current version of the communication before issuing it by regularly checking this webpage for updated versions. If you are in any doubt about how pensions legislation applies to you we recommend that you seek specialist legal advice. We don’t make any representation or warranty, express or implied, that the communications available on this webpage are accurate, complete or error free. We don’t accept responsibility for any loss caused as a result of reliance on the communications contained on this webpage, which are intended to be for guidance only, nor do we accept responsibility for loss caused due to any inaccuracy, incompleteness or error.


Last updated 06/20

Coronavirus update

Coronavirus and the markets

Getting questions from employees? See how our pension funds can weather short-term changes in  
the markets.

Read more