Femi Bamisaiye appointed as Nest’s Chief Technology and Operating Officer

Nest Corporation can today announce the appointment of Femi Bamisaiye as the scheme’s new Chief Technology and Operating Officer (CTOO). This role is a new addition to Nest’s executive team and signifies its commitment to customer-centric transformation and optimising Nest’s service to its members.

Most recently Chief Information Officer (CIO) at Aviva’s UK General Insurance business, Femi brings to Nest his extensive experience in digital technology transformation, customer-centric technology strategies, and operational resilience. 

Femi has a proven track record of leading extensive change programs to enhance customer satisfaction and business efficiency as well as managing significant strategic partnerships to deliver both improvements to service and cost savings. He has held senior management regulatory accountability (SMF24) with overall responsibility for technology services and strategy, cyber security, change delivery, outsourcing and operational resilience.

The creation of the CTOO role underscores the importance Nest places on further evolving the service it delivers to its members through customer-centric technology, while ensuring its systems remain robust and protect the pension pots for its millions of members.

Commenting on Femi’s appointment, Ian Cornelius, CEO of Nest said:

“Femi's extensive experience in digital technology transformation and customer-centric strategies will be invaluable as we continue to evolve our services. His leadership will be instrumental in leveraging technology and data to enhance our operations and deliver the best possible financial outcomes for our members. 

“I am delighted that Femi will be joining Nest and look forward to working with him to deliver transformational change and innovation in support of our purpose to build financial peace of mind for all.t.”

Femi Bamisaiye, Nest’s Chief Technology and Operating Officer said:

“I am honoured to be joining Nest as their Chief Technology and Operating Officer. Nest's belief in continual transformation for the benefit of their members and their ambitious strategy aligns perfectly with my commitment for leveraging technology to enhance customer experiences. 

“I am excited to work with my new colleagues to drive innovation and operational excellence, delivering lasting value for our members and the communities we serve.”