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We’re upgrading our system 
Some services may be affected while we make essential changes between 27 October to 5 November. Log in to your account to see how this might affect you. Note: account access will be unavailable from 6pm to midnight on 3–5 November due to a scheduled maintenance.

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Our values

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At Nest, we have four key values: transparency, respect, empowerment and ease.

These values are at the heart of what we believe in and we champion them inside the organisation to make Nest a great place to work. 

Transparency

  • We're transparent about the way we operate and what we do with members’ money.
  • We share thinking behind key decisions between all our people.
  • We try to avoid silos and share information with colleagues, customers and stakeholders.

Respect

  • We treat everyone with equal courtesy and consideration, regardless of their position within the organisation, their background, sexual orientation, disability, faith, race or gender.  
  • We address others with courtesy and consideration, and take into account their views when discussing any piece of work or plan of action.

Empowerment

  • We empower our people and make them feel in control. We do this by making it possible for them to take ownership of their involvement in our mission and purpose.
  • We create an environment where our people can achieve personal development objectives alongside what is necessary for their roles.
  • We endeavour to give people the time and space to deliver their work.

Ease

  • Our employees, customers and stakeholders should find our processes and systems easy to understand, easy to use and easy to manage.
  • We work to reduce over-analysing and over-engineering solutions. 
  • We aim to remove obstacles and unnecessary barriers. 
  • We look to simplify processes, for example using plain English, clear instructions and a user-friendly support system.

Related content

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Supporting diversity

Nest is an inclusive employer. Our HR policies are fully inclusive of all employees.

Supporting diversity, equity, inclusion and wellbeing

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Development

Developing your career, gaining skills and reaching your potential in the workplace benefits both you and the people we serve.

Learning and career development