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Nest's values

Nest has four key values: transparency, respect, empowerment and ease.

These values are at the heart of what we believe in and we champion them inside the organisation to make Nest a great place to work. Our people have told us how they choose to live these values every day, building them into our organisation and culture.

Nest's Values Transparency Graph

Transparency

Nest is transparent about the way we operate and what we do with members’ money.

Being transparent at Nest

Nest's Values Respect Handshake

Respect

Nest treats everyone with equal courtesy and consideration, regardless of background, position, race or gender.

Respecting each other

Nest's Values Empowerment Tablet

Empowerment

Nest empowers people and makes them feel in control. We do this by making it possible for them to take ownership of their involvement with Nest.

Empowering our staff

Nest's Values Ease Signpost

Ease

The people who work with Nest should find our processes and systems easy to understand, easy to use and easy to manage.

How to keep it simple

Last updated: 12/20

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Transparency

  • Help others to understand feedback.
  • Be open to all about the thinking behind decisions.
  • Avoid silos and share information with colleagues, customers and stakeholders.
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Respect

  • Address others with courtesy and consideration, for example taking into account their views when discussing any piece of work or plan of action.
  • Treat others with equal consideration regardless of their place within the organisation.
  • Treat others how you'd like to be treated.
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Empowerment

  • Allow others to participate in discussions and decision making.
  • Create an environment where people have the opportunity to achieve personal development alongside key performance indicators (KPIs) and to reach beyond their job description.
  • Give people the time and space to deliver their work.
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Ease

  • Reduce over-analysing and over-engineering solutions.
  • Remove obstacles and unnecessary barriers.
  • Simplify processes, for example using plain English, clear instructions and a user-friendly support system.