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Members’ Panel

The Members’ Panel allows NEST to take the views and considerations of members into account.

The panel is a sounding board for ideas and suggestions proposed by NEST. It provides recommendations on key issues to make sure that specific member concerns are raised at Trustee level.

The Members’ Panel participates in the appointment of future Trustee Members and is consulted when we review the Statement of investment principles (SIP) (PDF)​. This document outlines the Trustee Members’ approach to how they manage members’ money.

The Members’ Panel publishes an annual report. This explains how NEST has considered the views of scheme and panel members.

See the Members’ Panel annual report 2015/2016 (PDF)​

Members’ Panel annual report 2014/2015 (PDF)​

Members’ Panel annual report 2013/2014 (PDF)​

Members’ Panel annual report 2012/2013 (PDF)​

Terms of reference

The panel operates under terms defined in the Members’ Panel terms of reference (PDF).

Panel members

Nigel was a Trustee Member of NEST Corporation from 2011 until June 2016 serving on the remuneration, determinations and investment committees.  
Nigel has also been head of campaigns and communications at the Trades Union Congress (TUC) since May 1997, where he led much of the TUC’s work on pensions reform following the report of the Pensions Commission. Nigel is currently a Trustee of the TUC Superannuation Society.
He joined the TUC as its first ever parliamentary officer in 1994. From 1992 to 1994 he freelanced in public affairs, research and journalism where his client list included the Shopping Hours Reform Council, the European Commission, the Labour Party and a number of Members of Parliament.
Nigel also worked at the House of Commons from 1983 to 1992, first for Robin Cook and then for Bryan Gould on research, press relations and campaign management.

Doug Taylor has been on the Members’ Panel since 2011. Doug is a freelance consumer advocate in financial services with over 10 years’ experience of working for Which?  He is a member of the FCA consumer panel and a Governor of the Pensions Policy Institute. He has given evidence to the Pensions Bill Public Bill Committee, the Work &Pensions Select Committee, the Treasury Select Committee as well as the Banking Bill and Public Bill. Prior to moving to Which? Doug was the Deputy Chief Executive of the British Society for Rheumatology, and before that the National Director of the National Union of Students. He has extensive experience in the charity sector including being a past Trustee of a national charity concerned with the welfare of prisoners abroad, and was a past member of the Executive of the Association of Chief Executives of National Voluntary Organisations. He is a Governor of Capel Manor College in North London.

Naomi Cooke is the assistant general secretary for the FDA, a trade union representing 20,000 senior managers and professionals in the public sector. Before this Naomi was the national pensions officer for the GMB, Britain’s General Union, spending almost ten years representing the pensions interests of more than 600,000 members across the public and private sectors. Between 2010 and 2013 she was a member of the EIOPA Occupational Pensions Stakeholder Group, a key pensions stakeholder group for the EU and was previously a member of the Policy Review Group for the Local Government Pension Scheme and various review groups established by the Department for Work and Pensions. Naomi is currently a member of the Pension Regulator’s public sector pension scheme consultative group and is the TUC’s nominee to the Local Government Pension Scheme (LGPS) scheme advisory board.

Paul Goding is head chef at Dorneywood, currently weekend residence for Chancellor of the Exchequer. Before that Paul spent some time with marketing company TPM where he was responsible for the external marketing of their conference and banqueting facilities for the Royal College of Surgeons. Between 2001 and 2003 he was co-owner and director of publishing company Word Media Ltd. While there, Paul was appointed non-executive director for broadcaster Juice FM.

Malcolm McLean OBE joined independent actuaries and consultants Barnett Waddingham as a consultant in April 2010. Before that, he was chief executive of the Pensions Advisory Service (TPAS) for 13 years. His earlier career was mainly spent as a civil servant working on pension policy in the delivery of benefits. For three years he was the general manager/secretary to the now defunct Occupational Pensions Board.

Wendy van den Hende OBE volunteers as an adviser at Milton Keynes Citizens Advice Bureau and at MK SNAP, an organisation supporting adults with learning difficulties. She also mentors CEOs in her local area. Over time she has served on the boards of a number of charities and is currently a non-executive director of The Share Republic. Until recently she was chief executive of pfeg, a post she held from 2000 to 2012. pfeg is a charity that helps schools to plan and teach personal finance relevant to students’ lives and needs. Pfeg’s campaigns and the evidence from its work in schools led to financial education becoming part of the revised national curriculum.

Previously Wendy was chief executive for Parent Network, deputy director of the National Council for One Parent Families and interim director of the Camelot Foundation. In 2012 Wendy received an OBE for services to financial education.

Toby Vintcent is a former director of Merrill Lynch Investment Managers where he was a member communication specialist for defined contribution (DC) schemes. During his 18-year career with Merrill Lynch, he was an investment manager and analyst, running £1.8 billion of private client portfolios, and was one of the company’s key public speakers. Outside his professional career, Toby has been chairman of the London Conservative Party. Until November 2011, he was director of the British Equestrian Federation with responsibility for the preparation of Team GB’s equestrian team for the London 2012 Olympic Games.

Tony Zeilinger is an auto-enrolled member of the NEST pension scheme, as he was still in full-time employment and had stopped contributing to his company’s defined benefit pension. He was involved in the privatization of BT and since then has worked for its international business now called BT Global Services. He has a project, product and marketing management background and was closely involved in his Company’s pioneering commercial development and implementation of internet based global data communications networks, corporate e-mail, cloud based systems and mobile application services.

Currently, he manages the project delivery of complex unified collaboration videoconferencing solutions for some of BT’s largest multinational customers. Earlier in his career he worked in public policy management consulting and industrial market research as a research fellow at the Policy Studies Institute and as a consultant at Coopers & Lybrand Associates.

Rosemary Whitehead was a pension manager within the Timpson Group where she worked for over 30 years before retiring. In this position she managed the company defined benefit pension scheme and also acted as secretary to the Trustee. 

More recently, she has been responsible for the selection and implementation of NEST as the group’s auto enrolment scheme and is a member of NEST herself. Her earlier career was spent in scientific research, including periods in the theoretical chemistry departments at both the University of Cambridge and the City University of New York.

Rebecca Campbell is a teacher and graduate researcher in the department of management at The London School of Economics (LSE). Rebecca joined LSE as a PhD research student in 2013, where she received a scholarship. She’s worked at LSE as a researcher for a variety of projects, including those exploring pensions and senior executive pay. She’s currently looking at the impact financial education has on pension choices.
Before her career in academia, Rebecca worked as a director of a high-end women’s wear fashion business. In this position, among other roles, she had principal responsibility for all human resource issues.

Nicole Keegan is a member of NEST and the People Operations Manager at Fluidata, a data delivery networking company. Nicole is an advocate for pension saving within her company and works within the team responsible for its processing. She’s also responsible for implementing innovative, fresh approaches to traditional benefits, to suit the needs of the company’s young workforce.

Before relocating to the UK to work for Fluidata, Nicole studied for a degree in communications at Boston University, Massachusetts. She’s currently focused on advancing her career by completing a master’s degree in human resource management.

Aaron Porter has a wide range of experience in the education sector. He is an associate director at the Leadership Foundation and oversees public affairs activity for the National Centre for Universities and Business (NCUB). He was previously the president of the National Union of Students (NUS) and has served on a number of governing bodies including the Universities and Colleges Admission Service (UCAS), the Higher Education Funding Council for England (HEFCE) and Endsleigh Insurance. He’s also a school governor in south London, a qualified football referee and a fellow of the Royal Society of the Arts.

The Trustee

NEST Corporation is the Trustee of NEST, made up of a Chair and up to 14 Trustee Members. They set the strategic direction and objectives of NEST.

Find out more about NEST's Trustee Members

The executive team

Day-to-day management of NEST Corporation is delegated by the Trustee to the executive team.

Find out more about the executive team

Our policies and plans

We think it’s important to be clear about how we operate and what we do. We set this out in our policies and plans, such as our corporate plans for the years ahead.

See our policy and procedures

NEST is run as a trust

As a public body we have no owners or shareholders. This means we’re free to run the scheme in the interests of our members.

Find out more about how NEST is run