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Corporate strategy

We have five strategic priorities to guide our business planning and help us achieve our mission over the next three years.

 

Support strong member outcomes

 

Support strong member outcomes

We'll grow members' assets sustainably and keep their assets and data safe. We'll deliver a targeted approach to increasing their engagement, including at retirement, while continuing to focus on ensuring the right retirement products exist to meet their needs.

Deliver a good service to our customers

 

Deliver a good service to our customers

We’ll deliver a sustainable, high-quality service to our customers, members, employers and intermediaries.

Grow the business, in the right way

 

Grow the business, in the right way

We'll ensure we have a broad customer base while remaining fully focused on the needs of the low to moderate income target market.

Deliver a sustainable business model

 

Deliver a sustainable business model

Following the expiry of our scheme administration contract we'll implement an outsourced administration service that balances quality with affordability.

Deliver a corporation fit for the future

 

Deliver a corporation fit for the future

We'll develop the corporation to ensure we continue to have highly-skilled and motivated employees, as well as strong standards of governance and management.

 

 

 

Last updated 06/19