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Corporate strategy

We have five strategic priorities to guide our business planning and help us achieve our mission over the next three years.

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Support strong member outcomes

We'll grow members' assets sustainably and keep their assets and data safe. We'll deliver a targeted approach to increasing their engagement, including at retirement, while continuing to focus on ensuring the right retirement products exist to meet their needs.

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Deliver a good service to our customers

We’ll deliver a sustainable, high-quality service to our customers, members, employers and intermediaries.

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Grow the business, in the right way

We'll ensure we have a broad customer base while remaining fully focused on the needs of the low to moderate income target market.

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Deliver a sustainable business model

Following the expiry of our scheme administration contract we'll implement an outsourced administration service that balances quality with affordability.

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Deliver a corporation fit for the future

We'll develop the corporation to ensure we continue to have highly-skilled and motivated employees, as well as strong standards of governance and management.

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