We’re committed to dealing with any concerns you may have about us as an organisation as quickly as possible. If you’re not happy with the service we’ve provided we have a formal complaints process.
A formal complaint to NEST Corporation should be to do with us acting in our capacity as a public body, rather than NEST as a pension scheme. We have a different process if your complaint is about the scheme.
Making a formal complaint about NEST Corporation
If you have a complaint about us as an organisation, you’ll need to send it to us in writing. You can do this either through the post or by email to:
2a Southwark Bridge Road