Manage contributions
Calculating contributions
Making contributions
- What if my payroll provider has created a CSV file for paying contributions?
- Where can I download a Nest template to create a CSV file?
- How do I complete a contribution CSV file using the Nest template?
- Where do I upload my completed CSV file to submit contributions?
- What do I need to do once I’ve uploaded my CSV file?
- How long does it take to process the file?
- How can I correct contributions by uploading a CSV file?
- What is an exception schedule?
- How do I create an exception schedule?
- How do I add members to an exception schedule?
- When will I need to make payment for my exception schedule?
- How do I make and pay an exception schedule for a business that’s insolvent and has ceased trading?
- How do I complete an exception schedule using a CSV file template?
Making partial or zero contributions
- What does Employer duties are being fulfilled elsewhere mean?
- How do I manage contributions when letting you know Employer duties are being fulfilled elsewhere?
- How do I mark a member as Employer duties are being fulfilled elsewhere?
- How do I mark a member as Employer duties are being fulfilled elsewhere by file upload or file transfer?
Contribution schedules
- How do I submit a contribution schedule on the website for payment?
- How can I use secure file transfer protocol SFTP to submit a schedule for payment?
- How can I make sure my payment reaches you on time?
- How does Direct Debit work?
- Why has the amount due changed since I submitted the schedule?
- How long will it take to process the payment?
- How does paying by debit card work?
- How can I see the contribution schedules I’ve paid?
- How do I download an archived schedule?
- How do I correct a schedule I’ve already paid?
- How do I unlock a contribution schedule for correction?
- What evidence should I submit to unlock the schedule?
- How can I correct contributions by uploading a CSV file?
- What happens when I make corrections to a paid schedule?