Skip to Main Content

Your feedback is important to us. To help us improve, tell us what you think about our employer help centre by taking a short survey.

How do I use a CSV file to let you know a member has left employment?

When a member leaves your employment you need to tell NEST so we know not to expect any more contributions for them. You’ll need to use a contribution schedule that covers the last earnings period also known as pay period to tell us the member has left. You’ll need to pay the contributions that are due for that member.

We’ll then remove them from future contribution schedules. If you don’t tell us the member has left, we’ll be expecting their usual contribution and you may receive a late payment notice. Please see below the steps to use the CSV file upload feature online to mark the member as a leaver.

When you’re preparing the contribution file, you’ll need to enter ‘1’ into the Reason for partial or non-payment of contributions field in your file. This tells us that no further contributions are payable for the member.

If you’re uploading or transferring a file please read our Employer payroll guide (PDF) to find out more about our file formats.

If you want to send us a contribution schedule file to tell us a member has left, the easiest way to do this is to use our CSV templates. Please see CSV templates and XSD files (ZIP) for more information. This will help you to enter the information in the right format. In the template you’ll see a drop-down list in the Reason for partial or non-payment of contributions field.

You’ll need to select reason ‘1. No further contributions payable’ and enter the member’s earnings and contribution details.

If there are no pensionable earnings for the period, you’ll need to enter ‘0’ in the member’s pensionable earnings, employer contribution and member contribution columns.

Once you’ve entered these details you’ll be able to generate and upload the file. Please see Where do I upload my completed CSV file to submit contributions? or How do I transfer my file using SFTP? for more information.

When you’ve done this and you’re happy to continue you can submit the schedule for payment.

Remember, once you’ve submitted the member under this status it can’t be undone. You’ll need to re-enrol the member if you start using NEST for their contributions again in the future.

The member won’t be marked as No further contributions payable until the contribution schedule has been submitted for payment. Once the schedule has been processed for payment, the worker will move from your ‘Active workers’ list to the ‘Inactive workers’ list in the Manage workers area of your NEST online account.

Was this helpful to you?

Tell us how can we improve this article?

/4000
Cancel Submit

Thank you.

Feedback

Was this helpful to you?

Tell us how can we improve this article?

/4000
Cancel Submit

Live Chat

Our live help agents will answer your questions and guide you trough setting up and managing NEST.

Our chat is available from Monday to Friday from 8.00AM to 8.00PM

Your feedback is important to us. Tell us what you think. feedback