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When will I need to make payment for my exception schedule?

Once you’ve added all the contribution details for your members you can click ‘Save changes’. Click ‘Make payment’ to submit the schedule.

Once you’ve agreed to make payment, we’ll expect to receive the additional contributions for your members. You may receive late payment notification letters if we don’t receive the expected payment.

You’ll have 14 days to make your payment if you’re paying by debit card.

If you’re paying by debit card the payment option is called ‘Pay by debit card’. Once clicked, this will take you to our online transaction page where you’ll be able to make your debit card payment.

We’ll start processing the payment for Direct Debit straight away. Once you’ve made the payment it can take up to five working days to process.

The paid exception schedule can be found in ‘View paid exception schedules’.

If you’re using file transfer to make payment please see How do I transfer my file using SFTP?

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