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Why will I need to change a worker’s group?

Groups are defined by having the same:

  • contribution level
  • earnings basis
  • frequency of payments to NEST
  • pay period, also known as earnings period
  • payment due date.

If any of these should change for a worker you’ll need to transfer them to a different group. If you haven’t yet created the group you want to move the worker to please see How do I add a new group once I’ve set up with NEST? for information on how to do this.

A worker’s group can’t be changed through Manage groups and should be done via a contribution schedule by using the partial or non-payment reasons.

You can change a workers group online or by uploading a file through Manage contributions.

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