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What should I do if I’ve chosen direct credit for my payment source?
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What happens when I have added all the contribution information to my schedule?
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Why do I need to include a payment reference when using direct credit?
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What happens if I don’t include the payment reference with my payment?
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Why has the amount due changed since I submitted the schedule for payment
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Can I pay for multiple contribution schedules at the same time using direct credit
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How do I make a direct credit payment through SFTP file transfer
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What happens if I have paid too much for a contribution schedule
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What if I’ve made a payment for multiple schedules and there’s an overpayment?
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How can I change my payment method from direct credit to Direct Debit?
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How do I change to Direct Debit by creating a new payment source?
Direct credit
In this section
What’s the ‘Payment history’ button used for
You can see when you’ve selected ‘Submit schedule’ and the amount submitted through the ‘Payment History’ link in the contribution schedule.
Every time you click ‘Submit schedule’, a record will be created in this area.
This shows:
- Collection reference
- Payment method
- Date raised or submitted
- Date that payment was received
- The amount submitted
- The status of the payment.
If any refunds are due this will also appear on this page.
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