Dealing with bereavement can be incredibly hard. That’s why dealing with a Nest pension in these circumstances should be as simple as possible.
Whether you're the next of kin, beneficiary or legal representative notify us by calling 0300 020 0090. This will allow us to get most of the information we need from you right away.
Once we’ve been notified of the member's death, we’ll contact the relevant person(s) to get the information we need to pay out the member’s retirement pot. This may include:
When you call us we’ll tell you exactly what we need from you. Depending on the circumstances this may include:
If you don’t want to send us original proof of identification, you can get your documents certified by a member of one of the professionals accepted by Nest.
We can't accept copies of birth certificate, marriage certificate, death certificate or civil partnership certificate, these must be the original copy issued by the registrar.
Please see What evidence do I need to provide to take my money out of Nest? for more information.
All original documents sent to us will be returned within 5 working days from the date we receive them.
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