How do I log into my account for the first time?

To log in for the first time, you’ll need:

• your Nest ID
• your National Insurance number, or alternate identifier provided by your current employer
• your date of birth

You can find your Nest ID on the letter inside your welcome pack. You should have received this in the post, along with ‘Your quick guide to Nest’. Your Nest ID begins with MEM and contains nine numbers, for example MEM123456789.

Steps to log in

Go to our login page.

Enter your Nest ID and select ‘Continue’ to complete your online registration.

To log in, enter your contact details including your email address and UK mobile number.

We’ll ask you to create a username, a password and three security questions. We recommend using a strong unique password that you don’t use for other online accounts. Ensure your security questions aren’t easy to guess or contain any information that’s available through other channels such as social media.