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What level of access can an employer give to my NEST connect account?

There are six different levels of access an employer can give to your delegate organisation account. To work out the appropriate level of access for your account, you’ll need to agree with the employer the tasks they want you to perform for them. The access level they give will apply to all the users you assign to that employer in your delegate organisation account.

If you’ve created an employer account, there’s no need for the employer to add your organisation as a delegate. You’ll already be linked to that employer account with full access.

Full access delegate

Full access delegates can perform all the tasks needed to run the scheme. If the employer wants you to completely manage NEST for them, this is the access level you’ll need.

The person added as the primary contact for the employer account will automatically be a full access delegate. You should make sure that this is someone from the employer organisation.

Full access delegates will receive all the important messages from us, including information about changes to the scheme, legislation and late payments. They are the only type of user that can set up other delegates for the employer.

Delegate types

See the table below for an overview of what each type of delegate can do.

For more information on the levels of access please see What is a delegate?

If you need to change your level of access, the employer will need to do that for you. Please see How do I change the NEST Connector’s access? for more information.

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