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How do I stop contributions?

How do I stop contributions made by my employer?

If you wish to stop contributions made by your employer, log in to your online account.

  • Click ‘Manage employer contributions’ in Quick links at the bottom of your dashboard.

  • Then click ‘Stop contributions’.

What do I need to know after I stop contributions made by my employer?

  • Once you stop the contributions, it will be effective from the next pay period.
  • Contributions may still be taken from your earnings up to the date you choose to stop contributions.
  • For more information about when the contributions will stop you can speak to your employer.
  • Once you’ve stopped contributions, any contributions you’ve made will stay in your Nest retirement pot until you decide to take your money out. For more information on taking your money out of Nest please see How can I take my money out of Nest at retirement?
  • You may be able to start making contributions through your wages again. You’ll need to speak to your employer to see if you’re still eligible for employer contributions.
  • If you’ve stopped contributions within the last 12 months, you may be automatically enrolled back into Nest as part of your employer’s three year re-enrolment duty. You should check with your employer to see when their re-enrolment date is and whether you’ll be enrolled back into Nest.
  • If you’re unable to log into your online account, you can ask your employer to stop contributions for you. Alternatively you can call our automated telephone service on 0300 020 0090.

How do I stop my regular additional contributions?

  • From your dashboard click ‘Contributions’.

  • Click ‘Regular additional contributions’.

  • You’ll be able to see the contribution amount and the details of the Direct Debit that you’ve set up.
  • To stop your regular additional contributions click ‘Stop contributions’.

  • You’ll need to tell us if you wish to keep the Direct Debit mandate active so you can use it at a later date or cancel it completely.
  • Click ‘Confirm’ once you’ve selected one of these options.

  • Click ‘Yes, stop these contributions’.
  • You’ll then see a message confirming that your regular additional contributions have been stopped.

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