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How do I stop contributions?

  • You can take a break from paying contributions at any time by choosing to stop.
  • Stopping contributions is different from opting out. You can opt out only within the opt-out period. Visit How do I opt out? for more information.
  • When you stop contributions, your Nest account remains active unlike opt out wherein your account gets closed.
  • Once you’ve stopped contributions, any contributions paid will stay in your Nest retirement pot until you take your benefits from age 55 or you transfer it to another pension scheme.

If you wish to stop all contributions, log in to your online account.

Click ‘Manage employer contributions’ in Quick links at the bottom of your dashboard.

Then click ‘Stop contributions’.

If you’re unable to log into your online account, you can ask your employer to stop contributions for you. Alternatively, you can call our automated telephone service on 0300 020 0090.

  • Once you stop the contributions, it will be effective from the next pay period.
  • Contributions may still be taken from your wages up to the date you choose to stop contributions.
  • We’ll inform your employer that you wish to stop the contributions.
  • For more information about when the contributions will stop, you can speak to your employer.
  • Once you’ve stopped contributions, any contributions you’ve made will stay in your Nest retirement pot until you take your benefits from age 55 or you transfer it to another pension scheme. For more information on taking your money out of Nest visit How can I take my money out of Nest at retirement?
  • You may be able to start making contributions through your wages again if you're a job holder. You’ll need to speak to your employer to see if you’re still eligible for employer contributions.
  • If you’ve stopped contributions, you may be automatically enrolled back into Nest as part of your employer’s three year re-enrolment duty. You should check with your employer to see when their re-enrolment date is and whether you’ll be enrolled back into Nest.
  • From your dashboard click ‘Contributions’.

  • Click ‘Regular additional contributions’.

  • You’ll be able to see the contribution amount and the details of the Direct Debit that you’ve set up.
  • To stop your regular additional contributions click ‘Stop contributions’.

  • You’ll need to tell us if you wish to keep the Direct Debit mandate active so you can use it at a later date or cancel it completely.
  • Click ‘Confirm’ once you’ve selected one of these options.

  • Click ‘Yes, stop these contributions’.
  • You’ll then see a message confirming that your regular additional contributions have been stopped.
  • If the payment collection date is within five working days, from the date you notify us that you wish to stop, the contribution may be taken from your bank account. This will be your final contribution.

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