Skip to Main Content

Privacy policy

National Employment Savings Trust (NEST) Corporation ('we' or 'us') takes your privacy seriously. Please read this Privacy policy and our Cookies policy. Together they explain our data protection policy and describe how we’ll use any personal data we collect from you or that is provided to us.

For the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679, NEST Corporation is the (data) controller for the processing of personal information we hold about you.

The NEST Corporation is registered with the Information Commissioner’s Office (Registration number: Z2343426).

Our nominated representative is the head of information security and data protection officer,

Change to Data protection law

In May 2018 regulations governing the use of your personal information are changing. You can read about the changes on the ICO’s website . NEST is updating this policy and has prepared privacy information notices so that you can find out how we use your personal information. 

Our privacy information notices are listed below under titles which relate specifically to who the information applies to.

Privacy Information Notices

Changes to the policy

We may change our Privacy policy from time to time. If or when changes are made we’ll include them here, so be sure to check back occasionally.

Other third party websites

Our website may, from time to time, contain links to and from third-party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security and safe storage of your personal information

The security of your personal information is very important to us and we take this matter very seriously.  We’ll use appropriate procedures and security features to process and protect your information.  We have in place a robust framework to ensure the security of your information.

The information security management systems operated by NEST Corporation, our scheme administrator and our IT managed services provider are all independently certified to the ISO 27001 standard. This gives us assurance that our systems and processes are robust, and helps protect your personal information.

We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can identify and take legal action against unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate NEST Corporation, the transmission of computer viruses and attempts to prevent this website or its services from working.

How can you access, correct your information and withdraw consent?

You’re able to find out how to correct the information we hold about you, or change your preferences relating to marketing communications from NEST and withdraw your consent at any time by clicking on the appropriate section below:

You may make a request to access your personally identifiable information that’s held by us. To do this you need to email your request to

From 25 May 2018, depending on the circumstances, you may also have the right to:

  • request erasure of personal information we hold about you
  • request restriction of processing of such information
  • object to the processing of such information
  • request a copy of such information in a portable format

If you have concerns about the way we handle your personal data, you can contact the ICO or raise a complaint.

Freedom of information

NEST Corporation is a public authority in its role as a non-departmental public body.

The Freedom of Information Act 2000 gives any person of any nationality, anywhere in the world, the right of access to official information held by public authorities.

Visit our Support and resources section to find out more about what information NEST Corporation publishes, how we respond to information requests and how we handle complaints.

If you'd like to request information about NEST Corporation, please read the FOI guidance notes for applicants (PDF).

To make a request for information under the Freedom of Information Act please send your request to or to:

Freedom of Information requests
NEST Corporation
Riverside House
Southwark Bridge Road

Comments and questions

You can send any queries and comments about this Privacy policy by email to or by mail to Secretariat, NEST Corporation, Riverside House, 2a Southwark Bridge Road, London, SE1 9HA. Please note that if you email this address, or another specific address on the website, it may not always be possible for us to deal directly with your enquiry. We may need to pass this to another government agency to fulfil your request or answer your query.

Last updated: 05 March 2018