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How do I assign a NEST connect user to an employer?

You can assign NEST connect users to an employer if you’re registered as a ‘super user’ in the NEST connect account. For more information about the types of users please see What are the different types of NEST connect users?

To start assigning a user to an employer, login and click ‘My account details’ on the Welcome to your NEST homepage.

Click ‘Manage employer accounts’ on the My account details page.

The Manage employer accounts page lists all the employers linked to your delegate organisation. The ‘Access level’ column shows the role your delegate organisation has been given for each employer’s account. Remember that everyone in a delegate organisation has the same level of access to an employer account, so this will apply to all delegate users assigned to the employer.

Click ‘Manage users’ next to the employer you want to assign to a user.

You’ll then see a list of any users already assigned to the employer. To add another, click ‘Assign a new user to this account’.

Click ‘Assign user’ against the user you want to add to the employer account.

Select ‘Yes, assign user’ to continue with your selection.

You’ll see an on-screen confirmation that your user has been assigned to the employer. Click ‘Done’ to finish. You’ll then be taken back to the list of assigned users for the employer account, including the user you’ve just added.

We’ll send a message to the user’s secure NEST mailbox to confirm that they now have access to that employer’s account. You’ll need to follow this process for each user you want to assign to an employer’s account. There’s no limit to the number of users you can assign to an employer.

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