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The city name you entered contains one or more special characters we don't allow. Please check the information you've entered and try again. You can find a list of allowed characters in the Employer payroll guide on our website.

Please remove the special characters from the address you’ve entered.

You can only enter letters (A-z), numbers (0-9), hyphen (-), ampersand (&), apostrophe (‘), full stop (.), single space and double space.

For example:

  • London
  • Stratford-upon-Avon
  • Great Yarmouth
  • Westward Ho! should be provided as Westward Ho

For islands off the UK mainland, for example Jersey, the address could be split across Town/city, County and Country as follows:

  • Town/city - St Helier
  • County - Jersey
  • Country - Channel Islands.