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The file you uploaded doesn't include the employer reference number in the header. Please check the information you've entered and try again. You can find more information about file formats in the Employer payroll guide on our website.

You need to enter your NEST employer reference in the header record, field 2 in your file. This is your NEST employer ID.

You can find your NEST employer ID in the top right corner of your Welcome to your NEST home page. It should be entered in the following format: EMPnnnnnnnnn. It's case sensitive, so make sure you use the capital letters ‘EMP’.