How do I use my online account to stop a member’s contributions?

To stop a member’s contribution, click ‘Manage contributions’ from your NEST home page. Select the contribution schedule you want to use to stop the member contributions. Click ‘Options’ for the member who’s asked to stop making contributions.

In the Contribution options for this period field, you’ll need to select ‘No further contributions payable’ from the drop-down menu.

You can enter any contributions due for that period up until the date the member has asked to stop contributions into the boxes provided. Otherwise, you can leave the contribution amounts in these boxes as 0.00.

When you’re ready, click ‘Done’. This will validate the member in the schedule.

Repeat this process for any other workers who’ve told you they want to stop making contributions.

If you’ve completed the schedule and want to submit it then click ‘Submit schedule’, even if you’re not making a payment for this schedule.