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How do I tell NEST a member has insufficient earnings by entering the information onto the website?

To let us know that a member has insufficient earnings, go to the ‘Manage contributions’ section of your NEST home page. Click the arrow under Edit/Pay next to the contribution schedule.

Click ‘Enter new information’ and then click ‘Options’ for the member that you want to mark as having insufficient earnings.

When you click ‘Options’, you’ll see the screen for entering a reason for non payment of contributions. In the Contribution options for this period field, you’ll need to select ‘Member has insufficient earnings’ from the drop-down menu.Then click ‘Done’.

If you’ve entered contribution details for some members and there are no contributions for one or more members in the same schedule you can still click ‘Submit schedule’. You must tick the box for Update all Action needed - Not yet validated members to insufficient earnings. Then click ‘Yes, submit’ and we’ll update the reason to those members with no contributions due.

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