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Fixing errors: Setting up NEST

The account holder name you've entered contains one or more special characters that we don't allow. Please check the information you've entered and try again.

Please remove any forbidden special characters from the ‘Account holder name’ field when trying to set up a payment source.

You should make sure the name you’re entering contains only alpha-numeric characters and allowed special characters.

For a full list of allowable characters in this field please refer to our Employer payroll guide.