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Recent changes to our service

We’ve recently made some improvements to our service. Some of these changes are to improve the efficiency of how our processes work behind the scenes. Others are to make NEST easier for you and your workers to use.

We’ve made improvements to some key pages on our site, including the login page and the contribution schedule page.

From April 2018, there will be two different rates for tax relief. We will establish where a member is eligible to pay tax before we claim tax relief. Depending on the information we get from HMRC, we could claim at the main UK rate or the Scottish rate.

We’ve listened to your feedback and have consolidated the number of communications we send to you. You’ll no longer receive a separate communication reminding you to pay your contributions within a reasonable time.

Our system has been updated to accept the changes to National Insurance number prefixes.

We’ve made some changes to bring us in line with the latest General Data Protection Regulations. Read more about our privacy policy and cookies policy.