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Welcome to the NEST help centre

Whether you’re using NEST for your workers or helping your clients set up a scheme, you can do it all online, whenever and wherever you like. Our help centre can answer any questions you have about setting up and managing your account.

Find out how to...

Member-related queries

This is where you can find answers to questions you may get from workers who are members of NEST. It includes information on transferring member pots in and out of NEST. Members can get information directly from the member area of our website.

Member-related queries
NEST Connectors

NEST Connect is our online hub for professionals offering auto enrolment services to employers using NEST. It’s an ideal solution for accountants, financial advisers and payroll providers. And it’s completely free to use.

NEST Connectors
Fixing errors

If an error message has appeared while you’re entering information online or uploading a file, you can find out how to fix it in our Fixing errors section.

View all error messages