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Opt-outs and contributions

When to do this: As soon as you start enrolling workers the system will expect contribution information and payment to be provided by the payment due dates you chose when you set up NEST. You need to make sure you’re able to gather and provide information on all workers by these due dates, taking into account any opt-outs.

Who to involve: Typically this would involve people who handle HR and payroll for your organisation. In the early stages they are likely to need support from your IT team.

Overview:

Once you’ve set up NEST and enrolled your workers, you can start submitting contributions on a regular basis. You’ll send in contributions by creating and submitting a contribution schedule for each pay period.

You’ll also need to manage any opt outs from your workers. Make sure you don’t deduct contributions for any workers who’ve already opted out. You’ll need to refund them for any contributions already deducted.

Look out for opt-outs

NEST can help you manage opt-outs, by allowing your workers to opt out online or by phone. If they do this you’ll need to stop making contributions for them. They can also choose to give you a paper opt-out form. If that happens you’ll need to tell us on the next contribution schedule.

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Manage contribution schedules

You need to start making contributions for any workers who haven’t opted out. You’ll do this using contribution schedules. How many schedules you have and how often you pay depends on how you set up NEST.

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Make payments

You need to make sure that payments are cleared in the NEST bank account by the payment due date. If not this counts as a late payment. The due dates can be extended for contributions that you deduct from workers who are in the opt-out window. 

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Manage refunds from opt-outs

You’ll need to refund any contributions you’ve already deducted for workers who opt out. If you’ve already paid any of these contributions to NEST we’ll refund these to you.

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