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Having problems setting up NEST online? Or do you have a question about your NEST account? Whether you’re an employer or a member, our frequently asked questions page will help you find the answers you’re looking for.

FAQs for employers

There’s a lot to consider when setting up and using NEST online. Take a look at the most common questions employers are asking us at the moment.

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How do I…?

We’ve put together answers to some of the most common things our members ask us about using NEST. It’s the first place to go if you’ve got a question.

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Employer help centre

Our help centre has comprehensive guidance on using NEST for employers and advisers from enrolling workers to managing NEST on a day-to-day basis.

Visit our help centre